Privacy Policy

Effective Date: December 31, 2024

Kilos Strength + Rehab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.kilosrehab.com ("Website"). By using our Website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Website.

Information We Collect

We may collect personal information directly from you and automatically through your use of the Website.

a. Personal Information You Provide

• Contact Information: When you fill out forms or contact us via email, you may provide your name, email address, phone number, and other information.

• Booking and Payment Details: If applicable, you may provide information related to appointments or payments.

b. Automatically Collected Information

• Log Data: Your IP address, browser type, operating system, and other usage details.

• Cookies: Small data files stored on your device to enhance user experience and track Website activity. You can manage cookies through your browser settings.

How We Use Your Information

We use your information for purposes including but not limited to:

• Responding to inquiries or appointment requests.

• Improving our Website’s functionality and user experience.

• Communicating updates, promotions, or other relevant information.

• Processing transactions, if applicable.

• Complying with legal obligations.

How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information:

• With service providers who assist in Website operations, payment processing, or other services.

• When required by law or to protect our rights and interests.

• In the event of a business transfer, such as a merger or sale of assets.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

• Access and Correction

  You may request access to the personal information we hold about you and request corrections to inaccuracies.

• Opt-Out

  You may opt out of receiving marketing communications by contacting us at info@kilosrehab.com or by following the unsubscribe link in our emails.

• Cookie Management

  You can manage cookies through your browser settings, which may affect certain Website functionalities.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies independently.

Children’s Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of the Website after such changes signifies your acceptance.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kilos Strength + Rehab
Email: info@kilosrehab.com
Address: 200-1037 West Broadway, Vancouver, BC V6H 1E3

Last Updated: December 31, 2024